iTegno 38XX GPRS Modem
Diagnostic Tool Software   

Application software 
For Win 98/ 2000/ ME/ XP [ Download here]

User Guide
For Win 98/ 2000/ ME/ XP [Download Here ]

 iTegno 3800 GPRS Modem 
iTegno Mobile Office Suite 5.0.1  

Application software
iTegno 3800: 5.0.1 [ Download here]

For other SMS application,Click here

iTegno 3800 (Win 98 / 2000 / Me / XP) [ Download here]
For Win Vista ,Win 7,Win Server 2008 r2(32 bits and 64 bits) [ Download here]
For Mac OS and Linux, Click here

 iTegno 3000 GPRS Modem/ WM 1080A+
iTegno 3000: iTegno Mobile Office Suite 4.01.0
Features changed:
- SIM PIN/PUK handler at splash screen
- User selected melody can now be copied into melody folder

- Enable/Disable/Edit of SIM PIN
- Ability to dial from call list by double clicking
- Creation of personal SMS folder
- Contacts' names displayed next to SMS
Application software
iTegno 3000: 4.01.0 [ Download here]

iTegno 3000 (Win 98 / 2000 / Me / XP) [ Download here]
For Win Vista  [ Download here]
For Mac OS and Linux, Click here
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  Software installation instructions:
1. After the file has been downloaded, double-click on the icon to uncompress the iTegno Mobile Office Suite installer. You should have WinZip to do this. Save the uncompressed files into the desired location in your hard drive.
2. Uninstall the version that you have in your computer.
This may be done by locating Start > Settings > Control Panels > Add/Remove Programs.
3. Select the iTegno Mobile Office Suite to be uninstalled and follow the guide provided by the Uninstall Wizard.
4. After uninstalling, double-click on Setup to start installation of the new software and follow the guided steps through to
complete your installation of the new iTegno Mobile Office Suite.
   After the new software is installed, set up the GPRS Connection by:
1. Go to Settings > Modem Settings, click on the Wizard button.
2. In the Wizard's drop-down list, select the network operator's GPRS network. If your network operator is not represented in the drop-down list, you may manually create the dial-up connection. Please refer to the User Manual for this.
3. After selecting your network operator from the list, click on Create.
4. Dial-up for your GPRS connection should be successfully created.
5. If your connection to the GPRS network is not successful or an error was indicated during the wizard, please refer to the Troubleshooting Guide included in the User Manual.
  To update your Wizard:
1. Download the latest Wizard installation file.
2. Extract files using WinZip, which is downloadable from the Internet.
3. Run the Setup file to update your Wizard. This will automatically update your Wizard.
4. To view the latest update details to the Wizard before installing, refer to the Wizard Release Note.
  This function allows the users to choose the desired language for the application software.
Click on Language in the Settings list.   
3. Click on Save icon.       
4. Click OK to end session.
5. Close the application software.
6. Re-launch the application software. Now the application software will be switched to the selected language.
  Guide to use the modem driver:
1. Download the file.
2. Unzip the file onto a location in your PC e.g. C:\Program Files\iTegno\iTegno USB Modem Driver.
3. Plug the iTegno modem to your computer.
4. When prompted by the New Hardware Wizard, choose Install from a list of specific location. Click “Include this location in the search:”
5. Point to the folder for USB Driver in the specific location you  saved  in your PC.
6. Click ok > then click next
7. Click “Continue anyway” to install until the installation is completed.
8. If your PC does not automatically detect the modem as a new hardware, go to Control panel > System > Hardware > Device Manager > Modems > Select the USB Device > Right click > Properties. Then click on Reinstall Driver.
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